Shipping Policy — Shipping Made Good
Thank you for shopping with Shipping Made Good. Please review our Shipping Policy to ensure a smooth experience.
1) Delivery Timeline
Because our items are made to order, most orders arrive within 5–14 business days (including production and shipping). Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
2) Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email (and/or text) with a tracking link to monitor delivery status. Please make sure the email/phone provided at checkout is accurate.
3) Address Accuracy
It is the customer's responsibility to provide an accurate and complete shipping address. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees to resend the order.
4) Lost Packages / Marked Delivered
If your tracking shows delivered but you have not received your package, please check around your delivery area, confirm your address, and allow up to 24 hours (carriers sometimes mark packages delivered early). If it's still missing, contact us with your order number and tracking details and we'll help investigate. Shipping Made Good is not responsible for theft after a carrier marks a package as delivered, but we will assist you with next steps.
5) Order Changes or Cancellations
Because our items are custom made, customers have a short window to request changes (including shipping address, size, color, design) or cancellations before the order enters production. Once production begins or the order ships, changes/cancellations may not be possible. To request changes, contact us immediately.
6) Returns & Exchanges
All sales are final due to the custom nature of our products. If your item arrives damaged, defective, or incorrect, you must contact us within 14 days of delivery with your order number and photos for review. If approved, we will provide a replacement or a refund. Refunds are processed within 5–10 business days after approval. Return shipping is covered for approved claims if a return is required.
7) Contact Us
For questions or concerns, contact us at support@shippingmadegood.com or (754) 703-8466. Hours: Mon–Fri 8:00am–6:00pm (closed Sat–Sun).
By placing an order with Shipping Made Good, you agree to this Shipping Policy. Thank you for your support.
Shipping Made Good LLC
20032 NW 62nd Ct
Hialeah, FL 33015